Complete user manual
A full reference for getting started, POS sales, products, inventory, reports, security, end-of-day work, and quick answers.
Open the manualOriginal topic visuals includedLearning center
Learn TandemPOS at your own pace.
Watch a short narrated tutorial, open a manual for the exact screen you need, or practice first in the browser demo. Everything here uses real TandemPOS screens and flows — no theory, just the tasks you do at the counter.
- 12 video tutorials
- 2 full manuals
- Demo practice workspace
- Interactive cashier sample
12Narrated walkthroughs, each a few minutes long
2Complete manuals with the original topic visuals
0Business data uploaded while you practice
24/7Available offline once the page is saved
Guides
Keep a manual open beside the register.
Open the separate guides for setup, daily operation, sales, products, inventory, reports, backups, and troubleshooting. Each guide uses the original artwork included with the supplied installer package; live screen labels remain build-specific.
Setup & operations guide
Website-ready installation and operations instructions with the original bundled app artwork and a visual asset gallery.
Open the setup guideBased on the supplied Windows previewPrefers to watch?
Skip the reading — every topic below has a narrated slideshow with the real screens in motion.
Jump to videosTwelve short walkthroughsLearn with TandemPOS
Watch short walkthroughs of the register.
These narrated slideshow tutorials use real TandemPOS screens to guide you through common store tasks.
GETTING STARTED
Set up your first register
Follow the product catalog, stock receiving, checkout, staff, hardware, and backup setup.
CHECKOUT
Complete a sale at checkout
Search or scan items, review totals, record payment, and check Sales history.
INVENTORY
Receive stock and track inventory
Record deliveries, verify quantities, and confirm inventory updates.
BACKUP
Back up and restore the register
Choose between full operation and catalog backups, then restore carefully.
HARDWARE
Configure hardware and labels
Review label settings and learn what to test with scanners, printers, and drawers.
STAFF & REPORTS
Staff, payroll, and owner reports
Set up staff, review time and payroll, and examine owner summaries.
RETURNS & HISTORY
Find sales and record returns
Locate the original sale, verify the return, and review the saved record.
CASHIER & SHIFT
Cashier mode and shift closing
Prepare staff access, clock in, count the drawer, and review shift totals.
CUSTOMERS & RECEIVABLES
Customer accounts and payments
Record approved account sales, track balances, and apply collections.
PRODUCTS
Add products and organize the catalog
Set item names, codes, categories, units, prices, and opening stock.
DAILY ROUTINE
End-of-day register routine
Reconcile payments, review the day, and create a fresh backup.
TRIAL & ACTIVATION
Start a trial and activate a register
Start a website trial, activate the register, and refresh its status.
A sensible learning path
New to TandemPOS? Follow this order.
Four steps from first look to a working register — about an afternoon, all of it before you pay anything.
Watch the setup tour
Play "Set up your first register" to see the whole day-in-the-life flow in minutes.
Build your catalog
Enter your real items, prices, and stock in the demo menu builder — it runs in your browser.
Practice cashier mode
Open the interactive cashier sample and see exactly what your staff will see.
Install & back up
Download the app, activate the trial, import the catalog, and make your first backup.
Ready for step three? Open the menu builder · Try the cashier sample · Download the app
Keep exploring
Where would you like to go next?
Ready when you are
Learn it, then run it.
Start the free seven-day trial once the walkthroughs make sense — no card needed.